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Outlook 2002 (XP) - Introduction

 

 

Course Length: One Day
Fees: Training at Client Offices: One delegate: £395 per-day + VAT

Additional delegates attending: £75 each per-day + VAT

Overview: Microsoft Outlook is a comprehensive desktop information management program. You can use Outlook 2002 (XP) as a central inbox for all of your internal and external e-mail messaging systems. You can also use it to manage your contacts, to organise your calendar and scheduling, and to maintain a journal of your activities. Additionally, Outlook integrates a number of system management features that help you manage your files, folders, and system resources.

Outlook provides the capabilities to have multiple e-mail accounts set up within one user profile. For example, you could have both an Exchange account and a Hotmail account within one profile. You can also have more than one profile created, if necessary. When you log in to Outlook, you are prompted to select a profile.

Depending on how you are using Outlook, the procedure for starting the program may vary. If you are using Outlook as an e-mail client for a Microsoft Exchange client-server messaging system, you may be required to log on to the Exchange server when Outlook is launched. If you are using Outlook as an e-mail client for your Internet mail and you access the Internet through dial-up networking, you may be prompted to log on to the Internet or your Internet mail server. This prompt may occur when the program is launched, or when you use Outlook to retrieve mail from your Internet mail server. If you are using Outlook in a standalone mode and are not using its messaging features, you will not be required to log on to any e-mail server when the program is launched.

Exploring Outlook

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Starting Outlook

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Using the Outlook Interface

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Using the Outlook Bar; Outlook Today Page; Folder List; Address Bar

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Changing Folder Views

Working with The Office Assistant

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Finding an Answer

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Using Ask a Question

Using Outlook Messaging

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Using Outlook's E-mail Features

Sending a Message

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Using the Address Book - Message Window

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Opening a Message in the Inbox Folder

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Using the Preview Pane and Auto Preview

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Sending and Receiving Messages

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Viewing Sent Messages

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Replying to a Message

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Forwarding a Message

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Changing the Message Format

Managing Messages

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Saving a Draft Version of a Message

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Flagging a Message for Follow Up

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Changing the Read Status of a Message

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Sorting Messages; Deleting a Message

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Moving a Message to a Different Folder

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Emptying the Deleted Items Folder

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Archiving a Folder

Working with Components and Office

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Creating a Signature; Selecting Default Signatures

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Inserting a Signature

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Creating an AutoText Entry

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Inserting a File into a Message

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Saving & Opening a File Attachment

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Inserting a Hyperlink into a Message

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Creating and Posting Office Documents

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Sending Office Documents

Using Outlook Messaging Features

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Setting Message & Message Tracking Options

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Viewing the Message Delivery Status

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Recalling a Message

Scheduling with the Calendar

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Scheduling a New Appointment

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Adding a Task to the Task Pad

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Scheduling an Event

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Applying Colour to the Calendar

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Editing/Moving/Deleting Calendar Items

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Setting a Calendar Item as Recurring

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Printing Calendar Information

Managing Meetings

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Scheduling a Meeting

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Scheduling a Resource for a Meeting

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Accepting/Declining Meeting Requests

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Proposing a New Meeting Time

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Checking Meeting Responses

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Updating / Cancelling a Meeting

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Creating Group Calendars

Managing Contacts

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Adding/Editing/Deleting a Contact

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Flagging a Contact for Follow up

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Organising Meetings

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Tracking All Activities for a Contact

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Printing Contacts Information

Working with Tasks

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Adding/Editing/Printing/Deleting a Task

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Creating a Recurring Task

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Marking a Task Complete

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Sorting and Reordering Tasks

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Assigning a Task to Another Outlook User

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Accepting/Declining Tasks

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Indicating the Progress of a Task

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Sending a Status Report

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Viewing Tasks Assigned to Others

Using the Journal

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Creating/Deleting a Journal Entry

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Assigning a Contact to a Journal Entry

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Modifying Journal Entry Types

Working with Notes

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Creating/Opening/Printing/Deleting a Note

If you have other questions, please contact us at enquiry@it-uk.com or complete our response form

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Email:  enquiry@it-uk.com

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