Outlook 2003 - Intermediate

Course Length: One Day
Fees: Training at Client Offices: One delegate: £395 per-day + VAT
Additional delegates attending: £75 each per-day + VAT

Overview: Microsoft Outlook is a comprehensive desktop information management program. You can use Outlook 2003 as a central inbox for all of your internal and external e-mail messaging systems. You can also use it to manage your contacts, to organise your calendar and scheduling, and to maintain a journal of your activities. Additionally, Outlook integrates a number of system management features that help you manage your files, folders, and system resources.

On completion of this course, delegates will be able to get the most out of Outlook by exploring more advanced features of the application. This course concentrates on sharing and managing data, Office integration, customising Outlook and mobile access.

Organising and Managing Your Information

Create and save views • Group items • Apply a view • Find and filter items • Use categories to identify items • Use Advanced Find

Customising Outlook 2003

Set Outlook Today as your default opening view • Customise Outlook Today • Browse the web and keep a list of favourite web pages • Customise and create toolbars • Add folders to the Outlook bar • Create and publish customised forms

Managing Messages

Find related messages • Track delivered and read mail • Use the mail Rules Wizard • Use the Out of Office Assistant • Change the look of mail • Create a message template • Create a distribution list

Data Files and Email Accounts

Manage Outlook data files • Archive and restore data • Open data folders and import items • Configure email accounts • Configure address books and directory services • Use an HTTP email account • Configure delegate access permissions • Open another user's folders or mailbox

Mobile Access

Configure dial-up settings • Understand the options for mobile access and synchronisation • Setup an offline folder • Create a Send/Receive Group • Control synchronisation settings • Use Remote Mail to download mail headers only

Working with Contacts

Save contact details as a vCard • Use a vCard as your signature for messages • Forward and receive vCards • Flag contacts for follow-up (reminder) • Integrate contacts with other Outlook components • Use contact information with Office applications (mail merge)

Sharing Files and Information

Email a file from within an open application • Create a new Office file from Outlook • Open and view a public folder • Post and reply to a message in a public folder • Send a file to a public folder • Export data to different file formats

Working with the Calendar

Publish the calendar on a web page • Customise holiday information and time zones displayed on the calendar

Holding Online Meetings with Outlook

Understand the options available for online meetings • Schedule an online NetMeeting • Send an iCal meeting request and use the Office Free/Busy Calendar Service • Start or join an online meeting • Use NetMeeting communication tools • Use Windows/MSN Messenger

Events

Add occasional and annual events • Set a reminder for an event • Delete an event

The Journal

Understand what the Journal is • Add and view entries to the Journal • Add entries to the Journal automatically

Using the Newsreader

Access the Newsreader and download a list of newsgroups • Subscribe to a newsgroup • Post and retrieve messages

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